MS
Marius S
1 reviews | Active since Nov 2009
23 May 2026, 08:04
Standard Bank is on downward spiral
Standard Bank is on downward spiral - I tried to pay existing beneficiaries using online banking only to get message "Payment Unsuccessful " ***** alert also appear instructing me to call one of two numbers. I called - the response "Wait for an hour and try again". I contacted Private Banking Client Centre as instructed by a manager at Standard Bank - I did - the response - Please try again in an hour. This is not the first time that my Online Banking is suspended because I try to make a payment to an EXISTING Beneficiary
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Standard Bank's replyOfficial
23 May 2026, 08:20Dear Marius
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply23 May 2026, 08:20
Official
Dear Marius
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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