Standard bank is not updating my payment history on the bureau accordingly which is wrong

Item: Standard Bank
Rating: 1
Author: Riona D

I have paid money to my credit card but the bureau has not been updated according as it has been impacting my score on the bureau, I need to know the reason why because the past two to three months it is not updated , this is not right

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

25 Mar 2020, 15:03

Dear Riona

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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Standard Bank's reply25 Mar 2020, 15:03

Official