Standard Bank is not suitable for business accounts.

I have picked up an issue with my banking app for Standard Bank. I called into Standard Bank to resolve my issue. Then, before long, I find my self in a quiz where I had to answer a million stupid questions. One question was, "Do you live in a certain P.O. BOX" I clearly answered no, as I live in a house. This made me fail the test and the agent wanted to proceed in asking me another 100 questions. I am sorry, but I am not interrested in playing games when I have a serious issue to resolve. I am using this app several times a day. The fact that this app has failed and Standard Bank wants to do a quiz instead of resolving my issue is disgusting. Yesterday we spent an hour trying to fix the proble when the call dropped. I was so hoping that the agent will call me back, but sadly this did not happen. Standard Bank, please go and take a lesson from FNB in security checks. To say the least, I am disgusted with Standard Bank and will probably cut all ties with them shortly!!!!!!!!!