1 reviews | Active since Aug 2012
STANDARD BANK IS NOT HELPFUL & MOVING BACKWARDS!!!
I have had a Savings account for many years and on the 2nd April 2015, I went to a branch in Lenasia to Close my Savings account and open a Cheque account. I have since made 4 follow ups to ensure this Savings account is closed and I have NOT had any success in closing my account. I have requested ALL of my accounts linked from my Savings Acc to the Cheque Acc. This is also an Unsuccessful mission as I been transferred from one department to another back to a branch and so forth!!!<br> I have went into the branch TWICE (Tow separate days as it was still not done) and was directed to the Tellers to Withdraw all funds as the Savings account will be CLOSED, this still has not been done. I am getting charged for an account that was to be closed. <br> My internet banking profile is now MESSED UP as my accounts are NOT LINKED TO MY CHEQUE ACCOUNT!!!!<br> I FEE LIKE A STEVE!<br> <br> STANDARD BANK IS NOT SIMPLER, BETTER, FASTER AND DEFINITELY NOT MOVING FORWARD AT ALL!!!<br> 24/04/2015>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
