Standard Bank is not good for freezing my accounts and sitting back and watching my debit orders bounce

No reminder was sent that Fica requirements need to be updated. My place of residence has not changed it is the same yet Standard Bank went ahead and froze my accounts. I emailed and called and provided proof of residence. My taxes are up to date. I have no debt. Just a but of savings I am living off and visiting friends abroad who are helping me. I was given foreign declaration forms to fill. Filled and sent all. My debit orders are scheduled to go off and this won't happen because Standard Bank froze my accounts. I haven't done anything wrong. Why are you creating an administrative burden for me for nothing. Now when debit orders bounce I have to call the Life Insurer to schedule payment. Standard Bank do you know how hard it is to do that when you have frozen my account and my money for no reason. You were given proof of residence why then are you sitting and waiting for my debit orders to bounce. This is beyond disappointing!