PS
Phathekile S

1 reviews | Active since Oct 2018

14 Sept 2020, 13:00

Standard bank is nonsense

Im tired of standard bank and chowing our moneys

enough is enough last year i lost 18000 because of standard bank app and now they just closed my business account without even giving me a notification not even an sms im really tired of standard bank

they only know how to chow our money but when its come to service its nothing 0...

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Replies (2)
Standard Bank
Standard Bank's reply14 Sept 2020, 16:36
Official
Dear Phathekile Shabane

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply05 Oct 2020, 13:35
Official
Good day Phathekile,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
We appreciate your support and loyalty. 
Kind regards Complaint Resolution Centre