1 reviews | Active since Apr 2012
Standard Bank is NO NO for new business accounts.
Since September 2023 no one in Standard Bank does have the ability to resolve my problem. This is thr 3rd attempt on Hellopeter to solve this problem.
I opened a business account online. I DID NOT OPEN A CHEQUE ACCOUNT. I applies for a MyMoBiz Account with a fee of R5 per month.
I got a conformation letter fot my new account amd was asked to do a deposit intobthe account to get it active. I did so and a amount of R500 was paid into the said account number.
After this, complaint after complaint, numerous phone calls and many promisses from Stanard Bank, nothing happened. Firstly I been told that the account the money has been deposoted in, does not exits and money was received. I sent a copy of the conformation letter eoth that account number and the proof of R500 payment onto that same account. Again I was informed that the account doesn't exist.
Later on, by a miracle, the account was found and that it is a savings account. Problem partially solved.
I was also informed that I app**** for a cheque aacount, which I did not. On my application for an account is shows the I app**** for the MyMoBiz account.
Every month I receive a statement for R85 IN ARREARS on the cheque account. My request on request to fix this turned up to empty promises.
Up to date, Standard Bank keeps my R500 and there is no way to get hold of my own money because I have no BANK CARD.
Upon thay all, I was promised my card would be send to Meyerton, then I was informed it was sent to Vereeniging branch, but the lady in charge of the cards, was on maternity leave and the card was sent back. Up to date no emails, no messages regarding any card. I told Standard Bank I'm not any more interested in their pathetic service. But I want MY R500. This is my money.
And the cherry on thr cake is thr demand for R85 services rended????? That with a demanding letter.
ps. I do have all the correspondense as well as all the recorded phone calls. On one of the phone calls a agent who verified my new account, asked me if O want a Cheque aacount, on which I rep**** that THIS IS A NEW BUSINESS AND THAT I PREFER THE MYMOBIZ ACCOUNT. AS THR BUSINESS EXPANDS, I WILL LATER ON CHANGE TO A CHEQUE ACCOUNT.
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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