CL
Charisca L

1 reviews | Active since Jul 2021

07 Jan 2023, 16:07

Standard bank is money laundering my student loan since 5 years ago

I have a student loan which was R58000 in 2018, since 2020 i was told that there is R70000 outstanding, i do bot receive any statements and i am paying more than i have wince 2018, its now 2023 and i am still paying for this student loan… please explain to me how long does it take to get an answer by standard bank in 5 years. The loan i have by Capitec bank is for more money and is done in 26 months,

Where is my money going to, Standard bank, are they steeling my money are they money laundering!!! They are definitely Misguided and *********** in their industry and i will never recommend this idiotic bank in my entire life…

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Replies (2)
Standard Bank
Standard Bank's reply07 Jan 2023, 16:20
Official
Dear Charisca

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply10 Jan 2023, 16:08
Official
Dear Charisca

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
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