1 reviews | Active since Sept 2023
Standard Bank is ****ming People
Standard Bank currently has an R35 300MB bundle on the banking app but when purchased it reflects as a TIK Tok 1 Gig Bundle . They are aware of the issue that is going on with multiple clients but are not doing anything about it . When you call them to assist they tell you to not purchase that bundle and you sit without data, they will say Vodacom is a third party and there is nothing they can do. The purchase went off twice off my account and only for them to say do not purchase that option its a technical issue that has been happening to multiple clients . If its Standard Banks technical issue why are they happy to take the money and leave that option available for purchase why not block that option until its fixed to avoid further unhappy clients ?
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.
We hope you are well.
We made three attempts to reach you on your mobile but, unfortunately, were unable to get hold of you.
To ensure we can assist you promptly, we have sent an email so that you can reach out to us at your convenience.
Standard Bank Hello Peter Team
***
We hope you are well.
We made three attempts to reach you on your mobile but, unfortunately, were unable to get hold of you.
To ensure we can assist you promptly, we have sent an email so that you can reach out to us at your convenience.
Standard Bank Hello Peter Team
***