DP
Dorah P

1 reviews | Active since Jun 2015

09 Oct 2024, 15:52

Standard bank is ****ming

have Prestige account which I'm no longer using it. I tried to arrange with Standard Bank to close the account while sitting at R3 000. I cancelled all the debit orders from this account. When I check in my app, no debit orders available, but surprisingly it keeps on going up, as we speak its negative R7 000, which I'm not prepared to pay hence I'm no longer working. I told them that they can increase it up to million rands and over, I'm not responsible for that. My life will go on

0
Replies (5)
Standard Bank
Standard Bank's reply09 Oct 2024, 16:06
Official
Dear Dorah

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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DP
Dorah P's update09 Oct 2024, 16:15
Reviewer Update
Thank for your response. looking forward for a positive resolution
Standard Bank
Standard Bank's reply09 Oct 2024, 16:23
Official
Our team will be in touch with further feedback Dorah. 
Standard Bank
Standard Bank's reply09 Oct 2024, 17:51
Official
Dear Dorah 

Our team tried calling you now to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply10 Oct 2024, 17:20
Official
Dear Dorah 

Our team tried calling you again to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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