TR
Thabo R

1 reviews | Active since Nov 2015

19 Dec 2020, 09:34

STANDARD BANK IS JUST HORRIBLE.

Their service is horrible.I had to wait for the whole day and forced to come.back the next day for me to be helped with changing the cheque.As I review I am still waiting for the so.called banker. The most horrible service I ever experienced with any South African.bank.

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Replies (2)
Standard Bank
Standard Bank's reply20 Dec 2020, 03:13
Official
 Dear Thabo Rankati 

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards
Complaint Resolution Centre
**********
*********** 
Standard Bank
Standard Bank's reply30 Dec 2020, 18:47
Official
Good day Thabo, 

Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.

Kindly note that an email requesting for further details has been sent to you, we await your response.

Kind regards,
Complaint Resolution Centre.