BS
Busisiwe S
1 reviews | Active since Nov 2022
15 May 2023, 12:21
STANDARD BANK IS *****ING FROM ME
I have a MyMo account with standard bank which is suppose to be affordable. Over the past four months, standard bank has been charging exorbitant fees every month. They charge monthly for overdraft that i don't even have and their explanation has been that my account was on minus and that is not true. On top of that they charged me an honoring fee of R 100 so that's already R169.00 that they've been charging me for no reason and i have phoned a number of times asking for this issue to be resolved with no luck. Times are tough in this country, standard bank is *****ing the little that I have, I want my money back. Please resolve this and pay me back my money.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
15 May 2023, 12:31Dear Busisiwe
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 May 2023, 12:31
Official
Dear Busisiwe
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
15 Jun 2023, 15:02Hi Busisiwe
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply15 Jun 2023, 15:02
Official
Hi Busisiwe
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
BS
Busisiwe S's updateReviewer Update
15 Jun 2023, 16:50Thank you so much to the lady that assistant me in this regard, really appreciate it. Its a pity i forgot her name, she was very nice and helpful.
BS
Busisiwe S's update15 Jun 2023, 16:50
Reviewer Update
Thank you so much to the lady that assistant me in this regard, really appreciate it. Its a pity i forgot her name, she was very nice and helpful.