MS
Maleshoane S
1 reviews | Active since Jul 2021
30 Nov 2021, 17:46
Standard bank is inconsiderate!
Standard bank is inconsiderate. There has been a double debit on my account. I requested a refund, I submitted all the documents that they needed. I have not received my money. I was told the query is due on the 30th November. It's now end of business and no money. I have called them several times but reached a dead end. How am I supposed to pay other bills with my money held by Standard bank?
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
01 Dec 2021, 01:41 Hello Maleshoane
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply01 Dec 2021, 01:41
Official
Hello Maleshoane
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
MS
Maleshoane S's updateReviewer Update
01 Dec 2021, 08:28My problem is still not resolved. I still did not get my money. There is evidence that bond amount was paid twice. Can you please refund my MONEY?
MS
Maleshoane S's update01 Dec 2021, 08:28
Reviewer Update
My problem is still not resolved. I still did not get my money. There is evidence that bond amount was paid twice. Can you please refund my MONEY?
Standard Bank's replyOfficial
01 Dec 2021, 14:15Dear Maleshoane S
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
***
***
Standard Bank's reply01 Dec 2021, 14:15
Official
Dear Maleshoane S
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
***
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