AK
Aneesa K

1 reviews | Active since Nov 2020

09 Jun 2023, 13:45

Standard Bank is inaccessible and not user friendly.

I called *** to ask for assistance with a few issues. I waited 25 minutes until the call was cut. This number is not a fee call or a share call, so it is really expensive trying to get any help, if at all, from this bank.

0
Replies (2)
Standard Bank
Standard Bank's reply09 Jun 2023, 15:47
Official
Hi Aneesa

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
*** 
Standard Bank
Standard Bank's reply12 Jun 2023, 16:11
Official
Hi Aneesa

 We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team