TN
Thokozile N
1 reviews | Active since Oct 2021
25 Nov 2021, 06:18
Standard bank is harassing me
Good Morning... I have an issue with Standard bank, I made a loan and i was paying accordingly. Then covid happened and standard bank decided to put it on hold for 3 months then i Lost my job and I emailed them and app**** for the Loan insurance which was going to pay the remaining balance. It only paid for one month and now standard bank is telling me that my account is on errands. It's been two months being harassed by standard bank, I get calls from the employees which are very rude to me. I would like hellopeter to intervene. Thank you
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Replies (2)
Standard Bank's replyOfficial
25 Nov 2021, 08:30Dear Thokozile magdeline N
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 Nov 2021, 08:30
Official
Dear Thokozile magdeline N
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
26 Nov 2021, 14:00Dear Thokozile magdeline N
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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Standard Bank's reply26 Nov 2021, 14:00
Official
Dear Thokozile magdeline N
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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