TC
Thomas C

1 reviews | Active since Jul 2016

22 Jul 2016, 10:52

Standard Bank is harassing me due to their own incopetence

<p>Standard Bank card collections division is harassing me with 4 to 5 collection calls on a daily basis due to their own incopetence.</p> <p> </p> <p>There have been incorrect charges + interest added to my credit card account. I will keep my stand and not pay a single penny into the credit card account until Standard Bank stops playing deaf with me and actually resolve the problem at hand.</p> <p> </p> <p>I have raised my case with through my branch almost a monthago - No feedback yet. Prestige banking client</p> <p> </p> <p>Regards</p> <p> </p> <p>Thomas</p>

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Replies (4)
Standard Bank
Standard Bank's reply22 Jul 2016, 13:22
Official

Good day Thomas Carvalhaes

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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TC
Thomas C's update22 Jul 2016, 14:30
Reviewer Update

JUST FOR THE RECORD - MATTER NOT RESOLVED

Standard Bank
Standard Bank's reply25 Jul 2016, 06:20
Official

Good day Thomas Carvalhaes

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Please note that we shall close this review as it was duplicated.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply28 Jul 2016, 07:46
Official

Dear Mr Carvalhaes

I refer to the e-mail correspondence and confirm that the matter has been addressed.

Thanks,

Nkululeko Sithole

Comaplaint Resolution Centre

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