TM
Tumelo M
1 reviews | Active since May 2019
03 Jul 2019, 09:34
Standard bank is frustrating me
My car is financed by Standard bank. On 15 May 2019 my car was written off. My comprehensive insurance paid the claim to standard bank, leaving me with a shortfall. I then contacted my shortfall insurance and on 21 June 2019 they sent standard bank an email requesting some documents in order for them to process their claim. Since the 25th of June 2019 Standard bank has been saying that they will send those documents. I cannot apply for another car which I really need right now. What is the delay? This is frustrating...
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Standard Bank's replyOfficial
03 Jul 2019, 13:09Dear Tumelo
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's reply03 Jul 2019, 13:09
Official
Dear Tumelo
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
TM
Tumelo M's updateReviewer Update
05 Jul 2019, 06:30Even when I call you, you always promise to call me back. Even here you promise to call me back but never did. Nxa I curse the day I was financed by standard bank... my shortfall insurance wants to settle the amount owed to you before the given date BY YOU.
TM
Tumelo M's update05 Jul 2019, 06:30
Reviewer Update
Even when I call you, you always promise to call me back. Even here you promise to call me back but never did. Nxa I curse the day I was financed by standard bank... my shortfall insurance wants to settle the amount owed to you before the given date BY YOU.