JM
Johann M

1 reviews | Active since Oct 2020

17 May 2021, 17:27

standard bank is *****

has been retrenched this year and now debit orders cannot go off. they charge penalty fees because debit orders dont go off so in other words they are *****ing and charging you for being retrenched because of covid19. penalty fees alone is 1500 plus bank costs plus monthly bank fees plus r1300 "admin fees" when i use credit card plus that interest aswell. almost more than R3000 the bank just take for no reason which could pay some of my debits now im missing all debits because standard bank ***** and just take your money

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Replies (1)
Standard Bank
Standard Bank's reply18 May 2021, 03:08
Official
Hello Johann
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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