Standard Bank is ******ING my family.

Item: Standard Bank
Rating: 1
Author: Lunga M

Standard Bank is delaying providing my documents relating to my home loan. They have taken me to court over the home loan, however they are unwilling to provide me with MY OWN documents relating to the home loan. All because I said I'd like to investigate the account for interest overcharges. Now we are forced to pay for a loan that we may be even done with.

Standard Banks actions are in breach of the National Credit Act. They discriminate their clients.

I have since asked for the documents with my lawyer on the 26th of DECEMBER 2021. Standard Banks says we owe them, however they do not provide the documents so they can be investigated by myself and my lawyer.

Helpful (0)

Replies (2)

Lunga M's updateReviewer Update

25 Feb 2022, 11:00

We request the statements, loan agreement and schedule of the interest rates for home loan with account number ***

Lunga M's update25 Feb 2022, 11:00

Reviewer Update

We request the statements, loan agreement and schedule of the interest rates for home loan with account number ***

Standard Bank's replyOfficial

28 Feb 2022, 05:45

Hello Lunga

Thank you for the information. We will follow up with our team.

Kind regards
Standard Bank Help Centre
***

Standard Bank's reply28 Feb 2022, 05:45

Official

Hello Lunga

Thank you for the information. We will follow up with our team.

Kind regards
Standard Bank Help Centre
***