1 reviews | Active since Feb 2024
Standard Bank is even not responding a serious complaint
I'm banking with Standard Bank for over 60 years. End of January I sent an email with my complaint to their respective department *** with all details about the looting of my foreign pension funds over 12 months Investigation with Standard Bank here in Somerset West resulted that the foreign pension funds always arrive first at their headquarter in Johannesburg and then are distributed to the respective customer branch. I've been several times at my branch in Somerset West regarding the matter and got told that the money has been obviously looted at Standard Banks Headquarter in Johannesburg. Eventually in October 2023 one employee at Somerset Branch went with me to the police station and layed a charge on my behalf. Nothing has happened since then and my complaint has not even been answered. Very disappointing and unprofessional.
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Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.