RS
Rose S
1 reviews | Active since Nov 2019
16 Nov 2019, 23:43
Standard Bank is driving me nuts!!!
A month of frustration, e-mails, international phone call at a cost of about R1200.00 and STILL cannot change OTP from SMS to e-mail. Had to come overseas in a hurry....cannot get SMS. Now they have blocked my accounts. 35 years a customer...Standard Bank is a bad joke. And I am in a foreign country with no access to my accounts. Disgusted.
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Standard Bank's replyOfficial
17 Nov 2019, 07:57Hello Rose,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply17 Nov 2019, 07:57
Official
Hello Rose,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***