TD
Tracy D

1 reviews | Active since Aug 2013

29 Sept 2017, 13:15

Standard Bank is Down

Good Day, Standard Bank is offline landwide at the end of the month. Thousands of customers needing to do their business and getting declined, I do want to say that I had a bad experience at Ilanga Branch in Nelspruit, because of the attitude of the staff there, but they did help us exchange money, in today’s day and age this is totally unexetable and Standard Bank has always been a good bank up until recent years! The company still offer other great services, but this is the second time I’ve been given a bad attitude at this branch.

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Replies (4)
Standard Bank
Standard Bank's reply29 Sept 2017, 14:03
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply03 Oct 2017, 08:24
Official

Dear Tracy

Thank you once again for your posting.

Emails has been sent to you requesting more information.

Kind regards

Clint Petersen

Complaint Resolution Centre

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TD
Tracy D's update04 Oct 2017, 10:40
Reviewer Update
Thank you for the swift reply, I’ve responded to the email today.
Standard Bank
Standard Bank's reply04 Oct 2017, 11:48
Official

Dear Tracy

Thank you once again for your posting.

I refer to our email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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