Standard Bank is complicit in theft/***** they allowed to happen to me

The complete and outright lack of care or concern for your customers is atrocious. I have left numerous messages with the complaints department, the customer service department, the ***** department - I have even gone to the branch and beign on hold for over 30mins to get some sort of resolution to the ***** that I was a victim of. You haven't refunded my money and I have not heard one thing about the status of this investigation. Are you purposefully *****ing our money? Does this mean that our money isn';t safe in a Standard Bank account? I WANT MY MONEY BACK. You are complicit in this THEFT because you allowed it to happen to me and you're not even giving me the bare minimum - which is phone call or an email explaining what is going on.

I have had just about had it with this bank. Absolute useless and no one cares. And here i thought FNB was bad - Standard Bank is by far the worst bank in South Africa. ********* work for you and you allow them to continue *****ing from us.