Standard Bank is completely useless!!!!!!!!!!!!!!

How difficult is it to cancel my credit card? A totally paid up credit card, which I want to cancel and close all accounts, but no, it is too much effort for this business.

I went into the nearest branch and they said it is done, BUT I will receive a call and if I miss it I will need to go in again. NO!!!!! This is not how it works. I have a job, I cannot wait to receive a phone call after I took the time out of my day to go to the branch and close my accounts!

This is unacceptable, if I go there to close, close the account as I as****

If this account is not closed by the end of the week I will just go to the branch everyday and make a scene in front of everyone until this is closed. This is not treating people fairly and seems that I do not have the freedom to close my account!!!

I have sent about 20 e-mails and requests for callbacks, but this cannot get sorted! when I phone the customer line, I hold for 30 minutes with no one answering my call, you are wasting my time and money!!!

This bank is pathetic!!!