LP
Lesego P
1 reviews | Active since Sept 2018
06 Sept 2024, 09:49
Standard Bank is ****!!!!!
This bank has the systems are linked with Home Affairs but they cannot retrieve information to help me open up a simple account. That process of linking the system is to make it easier for the bank to access that information. Other banks are able to assist but the red tape is on your side only?
If this is how Standard Bank handles their customers then I am worried what will happen with future transactions that are to be taken up with you, first it took 2 weeks for someone to call me and now this *******
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Sept 2024, 09:54Good day Lesego.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Sept 2024, 09:54
Official
Good day Lesego.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
LP
Lesego P's updateReviewer Update
06 Sept 2024, 11:50You’re forever apologetic, nothing changes even after your people call us. 3 weeks to open an account is just ******* service! I’m tired of escalating
LP
Lesego P's update06 Sept 2024, 11:50
Reviewer Update
You’re forever apologetic, nothing changes even after your people call us. 3 weeks to open an account is just ******* service! I’m tired of escalating
Standard Bank's replyOfficial
06 Sept 2024, 12:17Good day Lesego.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Sept 2024, 12:17
Official
Good day Lesego.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***