ML
Michael L

1 reviews | Active since Jan 2020

27 Jan 2020, 10:34

Standard bank is ######

This bank spams calls even after one spoke to them and sorted things out. the very next day they still phone cause no one inside the bank can update there system.

Not a single thing i told them what must be done was and is done. This bank has the worst customer services and even there system is faulty.

I dot understand how this bank is still working ( probably steeling money from there clients ). Poor services even the call center is not educated.... i mean seriously?

I recommend no one to this bank as for continues problems with them

0
Replies (4)
Standard Bank
Standard Bank's reply29 Jan 2020, 02:35
Official
 Hello Michael
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
 *** 
Standard Bank
Standard Bank's reply04 Feb 2020, 09:50
Official
Hello Michael

Kindly note feedback has been given to you regarding this matter.

Kind regards

Complaint Resolution Centre

ML
Michael L's update04 Feb 2020, 14:29
Reviewer Update
Feed back? They phoned me yes and i told them to go to the recording of the 24 Jan 2020 about 8am. and since then i had no feed back so once again Poor Client services
Standard Bank
Standard Bank's reply07 Feb 2020, 10:45
Official
Hello Michael

Feedback has been given to by email and telephone.

Kind regards

Complaint Resolution Centre