BN
Boitumelo N

1 reviews | Active since Sept 2016

31 Jul 2018, 05:38

Standard Bank Is bull****

I went to a StandardBank branch in Mabopane Central citt to print a bank statement and the ATM Machine for statements was not working.I went inside the bank to print the bank statement and there were alot of people waiting be assited by 3 consultans on the enquiries department .A lady at the bank said that it has been a problem since last month.I have paid R75 beacuse someone did not report the ATM. I want my money back.call me after 09;00 to discuss

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Replies (2)
Standard Bank
Standard Bank's reply31 Jul 2018, 10:10
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply01 Aug 2018, 13:25
Official

Dear Boitumelo Terrence

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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