TN
Toivo N

1 reviews | Active since Nov 2023

27 Nov 2023, 06:31

STANDARD BANK IS BECOMING A **** !!!!

I've been with standard bank since 2012 and have gone through various Business bankers, the current one is worst one. For the past 3 MONTHS I have been requesting for my account to be downgraded from BIZLAUNCH to MYMOBIZ because of INSANE monthly service fees and charges. I have been ignored by my banker and multiple useless calls from the calls from the call center. I have paid over R 1 700 of service fees, this is crazy!!!

I'M DEFINITELY CONSIDERING MOVING MY ACCOUNTS TO ANOTHER BANK IF THIS ISSUE DOESN'T GET RESOLVED

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Replies (1)
Standard Bank
Standard Bank's reply27 Nov 2023, 07:21
Official
Dear Toivo, 

Thank you for your feedback. All comments from our customers are important to us, and we are sorry to hear that you had such a frustrating experience. 

We would like to resolve this problem as soon as possible and have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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