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DR
Dr R

1 reviews | Active since Feb 2019

10 Jul 2024, 12:46

Standard Bank is BAD with business banking

Poor service from the business banking department, even after complaining several times, I think they should just focus on personal banking, because I have seen how excellent is their pricing and applications.

0
Replies (5)
Standard Bank
Standard Bank's reply10 Jul 2024, 12:50
Official
Dear Paul, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our Business Complaints team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
DR
Dr R's update10 Jul 2024, 17:50
Reviewer Update
Please take note we even escalated complain to complain department, but still no reply, all we wish to do is to open account with Standard Bank 😔 what is so difficult
Standard Bank
Standard Bank's reply10 Jul 2024, 18:20
Official
Dear Paul

Please be advised that we have escalated this matter.

Our team will be in touch with further feedback.

Kindest regards, 
Standard Bank Hello Peter Team 
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DR
Dr R's update11 Jul 2024, 16:35
Reviewer Update
STD bank 🤙 called account opened without me leaving my office..... THANKS 🙏🙏🙏🙏🙏 STD Bank
Standard Bank
Standard Bank's reply11 Jul 2024, 16:40
Official
Dear Paul

Thank you so much for your rating and your kind words. 

We have sent your compliment to the relevant department so they can celebrate their win. 

We appreciate you taking the time to share your excellent experience with us. 

Kindest regards
Standard Bank Hello Peter Team 
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