GC
Gerard C
1 reviews | Active since Jul 2012
20 May 2026, 10:41
Standard Bank is bad for your business.
Standard Bank Business banking has no idea of customer service, for the last two and half days I am unable to access my accounts in the family trust. They are aware of the issue and are so called working on it and I was told they would update me when they had a solution, no timeline, no expected date just wait. In the interim I am unable to pay vendors and I am unable to access my funds in this account. At what stage does Standard Bank actually care about their clients well being.
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Standard Bank's replyOfficial
20 May 2026, 11:17Dear Gerard
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply20 May 2026, 11:17
Official
Dear Gerard
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***