LM
Llewellyn M

1 reviews | Active since Aug 2018

20 Aug 2018, 13:35

Standard Bank is an absolute JOKE

Have received the most disgusting service I have ever experienced. I upgraded my account to " Prestige Banking" over a month ago and did a credit application- Its now a month and half later and still no feedback. I have contacted Standard bank 4 times with no joy. I am currently on hold with Standard as we speak. I have been transferred 6 times!! I've been on this call for 1 hour and 30 minutes and IM STILL ON HOLD!!!! oh..... And on top of that, I get charged the "prestige banking" bank fees but do not have any joy of the service.

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Replies (1)
Standard Bank
Standard Bank's reply21 Aug 2018, 07:45
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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