1 reviews | Active since Jun 2018
Standard Bank is an absolute...
I called the Standard Bank call centre to obtain a settlement letter and AGAIN, could not be helped because Standard Bank has flagged me as being under debt review.
I received feedback from Standard Bank on 2023-03-29, stating this issue has been resolved. I also need to be clear that this complaint is in no directed at the Customer Care representative who had provided the feedback.
In addition to this email , I received a letter from Standard Bank stating that my application for debt review has since been withdrawn.
I DID NOT APPLY TO BE UNDER DEBT REVIEW!!!!
HOW WAS FINANCING APPROVED FOR THE VEHICLE IF I "WAS" UNDER DEBT REVIEW????
Standard Bank, after providing the financing, flagged me as being under debt review.
Why was I flagged as being under debt review? Why will Standard Bank not accept responsibility for this inexcusable *****-up? Why are the parties tasked with resolving this *****-up, so highly ***********?
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***