TM
Thandazile M

1 reviews | Active since Jun 2024

22 Jun 2024, 11:33

Standard Bank is actually trash.

Standard Bank does not care about their clients. I have been on the line for ***** department for 30minutes straight and I’m still waiting inline to report a ***** case I had initially emailed my banker about but have received zero assistance from them. Their private banking is actually horrible, the worst experience ever since I joined.

0
Replies (1)
Standard Bank
Standard Bank's reply22 Jun 2024, 12:11
Official
Hi Thandazile

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. Please provide us with your ID number.

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team ***