KR
Khumbudzo R

1 reviews | Active since Feb 2018

12 Jun 2021, 12:27

Standard bank is abusing me

Standard bank listed me as someone who has been not paying her accounts for 4 months but they are the ones who are responsible for paying those accounts since I am unemployed. When I contacted them they tell me that there is nothing they can do. I did query with them and they closed the query in April without resolving the problem.

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Replies (3)
Standard Bank
Standard Bank's reply13 Jun 2021, 00:09
Official
 Hello Khumbudzo
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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KR
Khumbudzo R's update13 Jun 2021, 15:19
Reviewer Update
How are you going to address it without taking my details? You enjoy playing games neh
Standard Bank
Standard Bank's reply14 Jun 2021, 12:51
Official
 Hello Khumbudzo
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
*** *** (fax)
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