RD
Rochelle D

1 reviews | Active since Nov 2019

21 Jul 2021, 10:17

Standard Bank is a Waste of Time and Useless

It is almost a year now and I’m waiting for my card. I have submitted several complains and persevered the crazy queue and all they have done is promised the card is on its way. To date no follow up and no card but they can send ******* messages threatening to hand my account over for the current month bank fees in neg balance. What ****es me off the most us their incompetence. They say there is nothing wrong with the card I gave but it does not work at the atm or point of sale.

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Replies (1)
Standard Bank
Standard Bank's reply22 Jul 2021, 02:32
Official
Hello Rochelle Davidson
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards

Complaint Resolution Centre
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