Standard bank is a waste of time

After months of getting one excuse after another about why my I cannot use my internet banking ...I get told that the standard bank security feature won’t all you to log into your or file from more than one PC....they do no take into account security or system updates that happen on your PC...so standard bank cannot account for changing IP addresses etc and you need to have a a specific laptop or PC to use for internet banking ....so if you are not using that specific pc then you can’t use internet banking ....surely they can do better then telling your client tough **** you must get one laptop to use just for internet banking...not very convenient...they wasted my time since November last year to tell me that sad excuse ....