1 reviews | Active since Dec 2024
Standard Bank is a waste of time
I clicked on the apply now button on Clearscore for a loan, since Standard Bank had a 'special offer.' I was called by AXOLILE MATSHISI who took me through the process and then said I was approved for a credit card with a limit of R30,000. He also sent through the credit agreement after the conversation. Then, when I went to the branch in Greenstone to see if the card had been delivered, they said the card application had been declined. So what is actually happening? In the same time I have struggled with this nonsense, I app**** for and received a credit card in two days from Discovery Bank? Why would you let me go through the process, approve the credit card, send the agreement, only for the branch to say I have been declined? Why waste a person's time like this?
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to address your matter.
Please expect a call our manager at the Sales desk within 24 hours.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
Please expect a call our manager at the Sales desk within 24 hours.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***