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Nokuthula N
1 reviews | Active since Jul 2025
04 Sept 2025, 17:15
Standard bank is a ****ty bank
Good day. I have been fighting with standard bank for my account to be opened for the past months now, I have given them all the documents they requested and still my account is not opened with all my funds in it, about R70 000 of my money is in there plus R20 000 that I lost when I went to recall it they branch in carlton centre and they decided to block my account instead of recalling the R20 000 I had gone there to recall.
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Replies (2)
Standard Bank's replyOfficial
04 Sept 2025, 17:40Dear Nokuthula
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply04 Sept 2025, 17:40
Official
Dear Nokuthula
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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Nokuthula N's updateReviewer Update
04 Sept 2025, 17:56Good day. This has been going on since the 8th of July. I have sent all the documents they requested namely payslips and employenet confirmation letter to all the departments I was communicating with namely ***** and complaints department including the branch consultant that blocked my account when I went there for a recall of a transaction that I had done to an wrong account. And later I request for a termination form for termination of the relationship because I was feed up with they service and treatment and I asked for it to sent via email email because I'm not around in rural areas since I went for a funeral I have no money to come back to jhb because my money is stuck with them in the account they blocked, even now I still havent receive the termination form and my account is still blocked with all my money in there.
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Nokuthula N's update04 Sept 2025, 17:56
Reviewer Update
Good day. This has been going on since the 8th of July. I have sent all the documents they requested namely payslips and employenet confirmation letter to all the departments I was communicating with namely ***** and complaints department including the branch consultant that blocked my account when I went there for a recall of a transaction that I had done to an wrong account. And later I request for a termination form for termination of the relationship because I was feed up with they service and treatment and I asked for it to sent via email email because I'm not around in rural areas since I went for a funeral I have no money to come back to jhb because my money is stuck with them in the account they blocked, even now I still havent receive the termination form and my account is still blocked with all my money in there.