Standard Bank is A *****

<p>Good day</p> <p>I am not a happy customer. Standard Bank has ****** R3745.45 sents from me and is refusing to refund me.</p> <p>Firstly I have email proof that I tried to make arrangements with Standard Bank to pay my debt. I made phone calls which should be recorded and available to me to prove that I tried to make arrangements to make payments.</p> <p> </p> <p>Standard Bank took R5700 as well which I needed for rent, however due to them initially taking this money I have been kicked out of my apartment. I have been served with a letter from a lawyer that I need to pay R1550 to the landlord. I am not unreasonable to ask for a refund as I did try to make arrangements with the bank and I geniunly cannot afford R3745.</p> <p> </p> <p>My cleaning lady is taking me to the CCMA. I couldnt pay her because standard bank took R3745 and R5700 from my accounts. </p> <p>I have to pay a new deposit to a new landlord which will be R6500, but I need to pay R3000 now to secure my new place. I could have used at least some of the R3745 for this.</p> <p> </p> <p>The costs are racking up. I agree and understand I owe Standardbank money. HOWEVER, I did try to arrange to make payments. The phone in one instance was put down before the payment arrangement was made and my emails were ignored and I phoned the bank to make an arrangement. This is not acceptable. I dont have food to eat tonight. I am hungry as I am sitting here. I asked the bank to refund me and made arrangements to pay BOTH accounts. I am not unwilling to pay my debt I just cannot afford large payments like R3745. </p> <p> </p> <p>I had to change ALL my arrangements with ALL my other debtors and had to for example pay discovery R100 of of the R910 which I actually agreed with them. Now that R3745 would have paid for 3 arrangements (Discovery R910, MTN R500, Wesbank R500) , the cleaning lady and food. I had to cancel my arrangements, got kicked out and taken to lawyers which is why I asked the money to be returned to my account and made alternate payment arrangements with the bank.</p> <p>Standard Bank can convenietly not find any proof of the arangements I tried to make. My lawyers informed me that to make a case against standard bank would cost a lot of money. It is however very unfair that I have to suffer to the extent that I cannot eat because standard bank didnt make effort to contact me, and ignored my arrangements.</p> <p>I will NOT be doing business with Standardbank and have opened an account with FNB, and I will make sure people know what standard bank does to it's clients.</p>