Standard bank IS a technical error!

Yeah guy called me with dozen of unrelated questions to verify me. So how do I verify him. Seriously, find a better way and solve your technical problems before bolstering customers with stupid questions. I am not the ******** here. Your app is not working for me, so is your Direct Banking! Help the customers and stop hiding after your dozen so-called security questions. If you cannot verify me in just a few questions, and expection me to remember all second hand ingormation about my carreer at an age of 62, the you missed the positive experience customer you promise.

So how can you know for which companies I worked for? And then not verifying me if I would give you one of the names which you do not have on record. Or you ask me about previous loans at a company which name have been changed in the meantime. Or if my Woolworths account which I changed to my wife's name two weeks ago is not on your records? By the way, what have those info to to with a Hellopeter team that want more detial on my problem to do with that. I am not applying for a loan or a transaction. How do you protect my information that I did not give you ie Woolworths account. Where did you "*****" it from?

So go ahead and call me with readonable security questions.