VM
VHUGALA M
1 reviews | Active since Nov 2017
21 Sept 2020, 07:45
Standard bank is a sham
Standard bank is a useless and **** bank. In have a query that has been on going since June I was referred to the ombudsman of the bank where I went and lodged a complaint in n and they responded by saying they have referred the query back to you and will give you 15 days to respond either directly to me by phone call or email or to respond to them. But am not surprised like the useless bank that you are none of those things have happened. We are in month 4 and am still waiting for a response. You're a sinking ship with your none existance customer service of a sham
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Replies (4)
Standard Bank's replyOfficial
21 Sept 2020, 13:47Dear Vhugala
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply21 Sept 2020, 13:47
Official
Dear Vhugala
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
VM
VHUGALA M's updateReviewer Update
23 Sept 2020, 13:32Am still waiting for feedback from you or ombudsman. You are useless shame
VM
VHUGALA M's update23 Sept 2020, 13:32
Reviewer Update
Am still waiting for feedback from you or ombudsman. You are useless shame
VM
VHUGALA M's updateReviewer Update
23 Sept 2020, 13:33Standard bank you are s sinking ship with your useless service
VM
VHUGALA M's update23 Sept 2020, 13:33
Reviewer Update
Standard bank you are s sinking ship with your useless service
Standard Bank's replyOfficial
05 Oct 2020, 13:14Dear VHUGALA MPANAMANA
Thank you once again for posting your comments.
Feedback will be provided to the Banking Ombudsman directly.
Kind regards
Complaint Resolution Centre
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***
Thank you once again for posting your comments.
Feedback will be provided to the Banking Ombudsman directly.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply05 Oct 2020, 13:14
Official
Dear VHUGALA MPANAMANA
Thank you once again for posting your comments.
Feedback will be provided to the Banking Ombudsman directly.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
Feedback will be provided to the Banking Ombudsman directly.
Kind regards
Complaint Resolution Centre
***
***