LM
Litha M
1 reviews | Active since May 2021
25 May 2021, 18:53
Standard Bank is a ******* of a Bank
STANDARDBANK IS BY FAR THE WORSE AND SLOWEST BANK I'VE EVER COME ACROSS!!!!! IF YOU REALLY WANNA WASTE YOUR TIME GO TO THIS BANK.
1. IT TOOK ME 2 WEEKS TO OPEN A MYMO BUSINESS ACCOUNT, WHICH I'LL BE CLOSING SOON. BEFORE I OPENED THE ACCOUNT I ASKED THE BANKER IF THIS ACCOUNT (CHEQUE CARD) CAN MAKE ME INTERNATIONAL PAYMENTS AND THEY SAID YES. BUT WHEN I TRIED MAKING AN INTERNATIONAL PAYMENT TO A BUSINESS ACCOUNT OVERSEAS FOR SHIPPING MY SAMPLE PRODUCT. THE APP THEN ASK ME TO MAKE THE PAYMENT THROUGH MY PERSONAL ACCOUNT WHICH I CLOSED 2 YEARS AGO.
******* OF A BANK!!!!!!!
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Replies (2)
Standard Bank's replyOfficial
26 May 2021, 00:47Hello Litha
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 May 2021, 00:47
Official
Hello Litha
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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***
*** (fax)
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LM
Litha M's updateReviewer Update
26 May 2021, 07:02I've been trying to sort this overseas payment for 3 weeks now. I've been to 3 branches one in Phoenix, Pinetown and Westville as well as over a call and all of them couldn't help me out at all BARE IN MIND I SPENT OVER 4HRS IN EACH BRANCHE FROM WAITING IN LINE TO EXPLAINING MY PROBLEM TO THE CONSULTANT. I honestly blame the entire system of standard bank. My overseas client is starting to not trust me as I've been giving them excuse after excuse about unable to make payment. Bare in mind this is just $85 to be paid to my client for paying shipping charges for my samples. I've been told to complete this payment I have to GO TO THE DAMN BRANCH AND GET FORMS TO MAKE A MANUAL PAYMENT WHICH ITSELF WILL TAKE LONGER. THIS BANK IS MOVING BACKWARDS WHEN OTHER BANKS ARE MOVING FORWARD. I'M SURE I WOULD NOT BE HAVING THIS ISSUE WITH CAPITEC. STANDARDBANK LIKES CUSTOMERS TO SPEND THEIR TIME WAITING IN QUES FOR A CONSULTANT TO TELL YOU NO!!! YOU CAN'T DO THAT WITH THIS ACCOUNT. TODAY I'M DEFINITELY CLOSING MY BUSINESS ACCOUNT AS IT'S CLEAR THE BANK IS A ****. I MEAN THE BROCHURES FOR THE ACCOUNT CLEARLY STATE THAT THE MYMO ACCOUNT CAN MAKE OVERSEAS PAYMENTS. LOOK AT THE ATTACHMENT BROCHURE IT IS SO MISLEADING!!!!
LM
Litha M's update26 May 2021, 07:02
Reviewer Update
I've been trying to sort this overseas payment for 3 weeks now. I've been to 3 branches one in Phoenix, Pinetown and Westville as well as over a call and all of them couldn't help me out at all BARE IN MIND I SPENT OVER 4HRS IN EACH BRANCHE FROM WAITING IN LINE TO EXPLAINING MY PROBLEM TO THE CONSULTANT. I honestly blame the entire system of standard bank. My overseas client is starting to not trust me as I've been giving them excuse after excuse about unable to make payment. Bare in mind this is just $85 to be paid to my client for paying shipping charges for my samples. I've been told to complete this payment I have to GO TO THE DAMN BRANCH AND GET FORMS TO MAKE A MANUAL PAYMENT WHICH ITSELF WILL TAKE LONGER. THIS BANK IS MOVING BACKWARDS WHEN OTHER BANKS ARE MOVING FORWARD. I'M SURE I WOULD NOT BE HAVING THIS ISSUE WITH CAPITEC. STANDARDBANK LIKES CUSTOMERS TO SPEND THEIR TIME WAITING IN QUES FOR A CONSULTANT TO TELL YOU NO!!! YOU CAN'T DO THAT WITH THIS ACCOUNT. TODAY I'M DEFINITELY CLOSING MY BUSINESS ACCOUNT AS IT'S CLEAR THE BANK IS A ****. I MEAN THE BROCHURES FOR THE ACCOUNT CLEARLY STATE THAT THE MYMO ACCOUNT CAN MAKE OVERSEAS PAYMENTS. LOOK AT THE ATTACHMENT BROCHURE IT IS SO MISLEADING!!!!