standard bank is a *******!!

Good morning all.<br> <br> This morning on the 26/01/received a call from standard bank call center/mbd ***.)<br> Claiming that I have been handed over for and outstanding amount of R700 ..for what I'm not sure. <br> Last year some time I was threatened to be handed over for and outstanding amount 3800 +- which i was aware of and a full balance payment made eft to designated banking details and once received and email was sent thanking me for payments made and acknowledging that I have made full payments as arranged.<br> Unfortunately I have lost all documentation and proof of payments but why am I still being called for an outstanding amount if standard bank should have all my details and proof of payments on their data base. <br> While on the phone while I was busy I requested the agent to hold on the line so that I could find out more about the situation I told her twice to just hold on and then the agent dropped the call.<br> Firstly its is very unprofessional and it reflects negatively on standard banks image ,secondly the agent dropping the call has given me the perceptiin that i am being **********.<br> Im utterly dissapointed and concerned that my name will now be blacklisted unnessesarry!