DC
Donovan C
1 reviews | Active since Sept 2015
12 Jan 2025, 20:35
Standard Bank is a nightmare
Back to back issues with this bank, opened a new personal account, still waiting for card! went to bank they make you wait.... only to say card still with courier from 25th October 2024!!!
Today buisness card had 2 transactions that where not mine. they said they have to suspend card, but i can transact via app. Now account is locked, cannot use app or online!!!
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Replies (1)
Standard Bank's replyOfficial
13 Jan 2025, 06:57Dear Donovan,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Jan 2025, 06:57
Official
Dear Donovan,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***