Standard bank is a joke Nedbank is way better

Nedbank credit card division contactse asking for me to join them.They then refuse to negotiate the interest rate they were giving me and telle to gp the branch that the branch manager is the one in charge of determining my interest rate.When I go to the branch and ask to change my Interest rate they say i should negotiate with the credit card provider.On top of their very high Interest rate and deceptive behavior when I go to the branch they telley I.D is invalid.Glad I did not take their offer.Nedbank atleast listens to clients.