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duncan.gohl duncan.gohl
1 reviews | Active since Nov 2016
04 Nov 2021, 11:54
Standard bank is a joke..........
DEALING WITH THE ONLY COMPANY IN AFRICA THAT CANNOT CHANGE A CUSTOMERS EMAIL ADDRESS ONLINE IS WONDERFUL !!! Told to go to my business banker. Load the wife into the car to save R600 caregiver fees, spend R60 petrol to get to Cradlestone. The branch is CLOSED ! ANOTHER R40 PETROL TO GET TO KEY WEST. Sit in the queue for 30 minutes without moving. Ask the queue marshall to find out why we are stuck. She comes back with the story that the business manager is opening a new account and will be 2 hours !!!!!!
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Standard Bank's replyOfficial
04 Nov 2021, 12:16Dear Duncan G
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Nov 2021, 12:16
Official
Dear Duncan G
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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