1 reviews | Active since Aug 2017

04 Jun 2018, 10:48

Standard bank is a joke

Standard bank is a joke. I have a private banker who doesn’t respond to emails or requests. I have been trying to sort out my account for the past month and I am getting no where. I spent 2 hours phoning the call centre and I am no closer.

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Replies (2)
Standard Bank
Standard Bank's reply04 Jun 2018, 14:27
Official

Dear Liza Morrison

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply08 Jun 2018, 11:53
Official


Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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