Standard Bank is a joke

I was doing my books for the auditors when i came upon bank statements for April 2014 which was missing some transactions.<br> I tried to download it but apparently, Standard Bank, is the only Bank where you are not able to download more than 6 months of bank statements.<br> I contacted my business banker at Castle Walk on 24 March 2015 and she wrote a letter to Bizdirect asking for the statements. She also told me that i will have to pay R50 for the statements.<br> She also told me that i will have to wait between 6-8 working days for the statements which is absolutely ridiculous.<br> On the 8th of April i contacted her again asking for the statements. She then send me a ref. no *** and told me that we should have it before or on the 10th of April 2015.<br> <br> We are still waiting.....<br> <br> I've been a client from Standard Bank for 2 decades now but it is the end of my relationship with you.<br> You are 10 years behind other Banks and yet you are the most expensive and have the worst service ever.<br> <br> How long do i have to wait for a R50 bank statement from you?