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dmauwane D

1 reviews | Active since May 2017

25 Jul 2018, 10:06

Standard Bank is a horrible bank

I made an incorrect payment today and when I went to Woodmead branch I was told that the transaction cannot he reversed. I am so frustrated because now my money is gone and Standard Bank is not willing to help. It has not even been 5 hours since the mistake transaction was made. Honestly moving to FNB is better.

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Replies (1)
Standard Bank
Standard Bank's reply26 Jul 2018, 08:55
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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