LF
LOUISE F
1 reviews | Active since Dec 2017
20 Oct 2020, 10:39
Standard bank is a hopeless case
Standard bank is so useless not to mention their so called complaints department For the previous 7 years I have to beg and yell for months just to get my bank statements from them. I even went to the bank where they promised that I will receive it within 2 working days. What a joke. Still waiting now for almost 2 months. I went back to the bank and all of a sudden nobody knows anything about me. My so called banker told me that she don’t work with bank statements.
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Replies (2)LF
07 May 2019, 11:37
For 5 years in a row I am struggling between 2 and 6 months to get bank statements from Standard bank. It is a savings account trust account which I need to open for EAAB.
They ignore me. I went to bank where the application was done by banker but the wrong statements were send. Since then I only got promises and no statements. Now they read my mail but do not reply. I will loose my FFC due to STANDARDBANK and they will be held responsible for my loss of income due to their negligence. Standardbank witheld my bank statements causing me lots of losses and fines. THIS IS THE WORST SERVICE EVER!!!!!! DO NOT BANK WITH STANDARD BANK. PLEASE BEWARE. I HAVE ALL EVIDENCE SINCE 2014. Why do they not want to issue my bankstatements???????????
Plusplan Bus 22-572-947-4
It is the same account of the IT3b was requested
Trust account
1. Please send me the bank statements from 28/2/2018 to 2/10/2019 for account 22-572-947-4
2. Please send me the IT3b on account 22-572-947-4
LOUISE F's updateReviewer Update
20 Oct 2020, 10:45 See here under where I had EXACTLY the same complain in 2019. For the past 7 years it happens year after year!!!
07 May 2019, 11:37
BEWARE OF WHO REFUSES TO SEND BANK STATEMENTS!!!!
For 5 years in a row I am struggling between 2 and 6 months to get bank statements from Standard bank. It is a savings account trust account which I need to open for EAAB.
They ignore me. I went to bank where the application was done by banker but the wrong statements were send. Since then I only got promises and no statements. Now they read my mail but do not reply. I will loose my FFC due to STANDARDBANK and they will be held responsible for my loss of income due to their negligence. Standardbank witheld my bank statements causing me lots of losses and fines. THIS IS THE WORST SERVICE EVER!!!!!! DO NOT BANK WITH STANDARD BANK. PLEASE BEWARE. I HAVE ALL EVIDENCE SINCE 2014. Why do they not want to issue my bankstatements???????????
Plusplan Bus 22-572-947-4
It is the same account of the IT3b was requested
Trust account
1. Please send me the bank statements from 28/2/2018 to 2/10/2019 for account 22-572-947-4
2. Please send me the IT3b on account 22-572-947-4
LF
LOUISE F's update20 Oct 2020, 10:45
Reviewer Update
See here under where I had EXACTLY the same complain in 2019. For the past 7 years it happens year after year!!!
07 May 2019, 11:37
BEWARE OF WHO REFUSES TO SEND BANK STATEMENTS!!!!
For 5 years in a row I am struggling between 2 and 6 months to get bank statements from Standard bank. It is a savings account trust account which I need to open for EAAB.
They ignore me. I went to bank where the application was done by banker but the wrong statements were send. Since then I only got promises and no statements. Now they read my mail but do not reply. I will loose my FFC due to STANDARDBANK and they will be held responsible for my loss of income due to their negligence. Standardbank witheld my bank statements causing me lots of losses and fines. THIS IS THE WORST SERVICE EVER!!!!!! DO NOT BANK WITH STANDARD BANK. PLEASE BEWARE. I HAVE ALL EVIDENCE SINCE 2014. Why do they not want to issue my bankstatements???????????
Plusplan Bus 22-572-947-4
It is the same account of the IT3b was requested
Trust account
1. Please send me the bank statements from 28/2/2018 to 2/10/2019 for account 22-572-947-4
2. Please send me the IT3b on account 22-572-947-4
Standard Bank's replyOfficial
20 Oct 2020, 16:06Dear LOUISE FOURIE
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply20 Oct 2020, 16:06
Official
Dear LOUISE FOURIE
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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